Why you don’t want a waiting list

In a 1-2-1 chat last week, one of my favourite therapists mentioned how successful she was locally, with clients flooding through her door, and a 3-month waiting list.

Trouble with that:

  • If the list is too long, clients will get bored waiting and hunt another solution
  • It’s a sign she’s too cheap for the home-town market
  • There are growth opportunities being missed

So, it’s time to go all Uber and raise her prices till demand matches supply, then build a team to deliver her work alongside her.

Cool to have a buffer, but it’s even nicer to have more money in the bank, right?

You don’t have to be cheap to be successful. 

Spread the love