8 words to win hearts and minds

Questions

How many times have you struggled to connect with someone you know you could help? It drives you crazy, knowing what a wonderful client they would have been, if only they’d opened up to you. 

Sometimes the barrier to conversation is you’re asking them too much, too soon.

Stuff like: 

  • Check out my podcast/video/eBook
  • Let’s have a chat and see what you need
  • What’s your biggest challenge?
  • Is there anything you need?
  • What are your business goals?

How about if you could find an easier, less complex thought exercise for them – something that didn’t require such deep self-analysis before they replied?

Try this:

“What small thing would help you right now?”

Two key parts to that – “small” and “right now” – appear to minimise friction while adding urgency.

Give it a go and let me know how it works out.

Jonny

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